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Managed IT

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TELUS Authorized Business Dealer

Managed IT Services That Keep Your Business Running.

Epic Wireless helps businesses manage, secure and support their IT infrastructure with reliable managed IT solutions, proactive monitoring and expert technical support.

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System Secure 24/7 Monitoring Active
Enterprise-Grade IT

Complete IT Management for Modern Businesses

Epic Wireless provides proactive IT management, continuous monitoring, strategic maintenance, and dedicated support for businesses of every size.

Comprehensive Solutions

Our Managed IT Services

24/7 Monitoring

Round-the-clock surveillance of your systems to detect and resolve issues before they disrupt your business operations.

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Remote IT Support

Fast, responsive technical assistance delivered remotely by our certified IT experts to keep your team productive.

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Cloud Solutions

Secure migration, hosting, and management of business cloud infrastructure to ensure flexibility and scalability.

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Network Management

End-to-end administration of your business networks and Wi-Fi to guarantee maximum uptime and optimal speed.

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Data Backup & Recovery

Automated, encrypted data backups combined with rapid disaster recovery protocols to protect critical business assets.

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Cybersecurity Services

Advanced threat protection, firewall management, and endpoint security to defend against evolving digital threats.

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The Epic Advantage

Why Choose Epic Wireless

Proactive Support

We fix issues before you even know they exist.

Reduced Downtime

Maximize operational efficiency and team productivity.

Predictable Costs

Flat-rate monthly plans with no hidden emergency fees.

Certified IT Experts

Access a full team of highly trained tech professionals.

Business Continuity

Resilient strategies to keep data safe in any scenario.

Scalable Solutions

IT infrastructure that easily grows alongside your business.

Our Process

How Our Managed IT Works

Step 1
IT Assessment

Step 2
Custom Strategy

Step 3
Deployment

Step 4
Continuous Monitoring

Step 5
Ongoing Support

Technical Expertise

Technologies We Support

Microsoft 365
Windows
macOS
Google Workspace
Cloud Services
Networking
Cybersecurity
Business Wi-Fi
Servers
Email Solutions
VPN
Sector Expertise

Industries We Serve

Healthcare

Construction

Retail

Hospitality

Professional Services

Logistics

Manufacturing

Small Business

Proven Results

Why Businesses Trust Us

99%
Customer Satisfaction
24/7
Proactive Monitoring
100%
Canadian Support
Fast
Response Time
TELUS Authorized Dealer
Seamless Resolution

Client Support Process

1

Issue Reported

Submit a ticket via our portal, email, or direct support line. Our team acknowledges receipt instantly.

2

Diagnosed

Certified experts remotely access your systems or dispatch on-site engineers to identify the root cause.

3

Resolved

The problem is swiftly fixed, verified with your team, and documented to prevent future occurrences.

Got Questions?

Frequently Asked Questions

Managed IT is the proactive outsourcing of your company’s technology management and support to a specialized provider. We handle everything from security to daily helpdesk queries, allowing your team to focus on core business goals.

Our plans typically include 24/7 network monitoring, cybersecurity, data backups, cloud infrastructure management, helpdesk support, and strategic IT consulting.

Yes. 95% of IT issues can be resolved remotely by our skilled technicians without the need for an on-site visit, leading to faster resolution times for your business.

Absolutely. We deploy advanced monitoring agents that keep an eye on your network, servers, and devices 24/7, alerting us to potential hardware failures or security breaches instantly.

We pride ourselves on industry-leading response times. Critical network-down emergencies are handled immediately, and standard helpdesk tickets are addressed within strict SLAs tailored to your plan.

Yes. We specialize in managing, securing, and migrating environments to Microsoft 365, Google Workspace, and various cloud platforms to modernize your operational workflow.

Ready to Modernize Your IT?

Partner with Epic Wireless for reliable managed IT services that keep your business secure, productive and connected.

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