TELUS Authorized Dealer

Protect Your Business Devices.

Secure your smartphones, tablets, laptops, and business devices with reliable, enterprise-grade protection plans from Epic Wireless.

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Professionals working with devices in a modern office

Coverage Active All devices secured

Comprehensive Coverage

Business Device Protection Made Simple

Keep your mobile fleet operational and eliminate unexpected repair costs with our tailored business protection plans.

AppleCare+ for Enterprise

Why Choose Epic

Unmatched Device Security

Accidental Damage

Safeguard enterprise hardware against unexpected drops, screen cracks, spillages, and harsh field conditions.

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Fast Repairs

Minimize employee idle time with expedited diagnostic services, authorized parts, and swift turnaround times.

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Replacement Options

Receive prompt replacement hardware for irreparable units to keep critical business operations moving forward.

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Expert Support

Direct access to Epic Wireless specialists who understand complex corporate fleets and specialized TELUS programs.

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Affordable Monthly Plans

Predictable, low monthly costs added directly to your monthly statement for effortless business expense management.

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Business Device Coverage

Flexible protection terms built for multi-device deployments across smartphones, tablets, and mobile rugged setups.

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Trusted Partners

Why Businesses Choose Epic Wireless

99%

Customer Satisfaction

Consistently rated as an exceptional mobility partner.

24/7

Support

Around-the-clock claim logging and support resources.

TELUS Authorized Dealer

Backed by Canada's highest quality network infrastructure.

Fast Repair Assistance

Efficient workflows engineered to get your staff back online.

Simple Process

How It Works

Step 1: Choose Plan

Select the ideal coverage model tailored specifically to your company’s hardware inventory and usage needs.

Step 2: Activate Protection

Our team seamlessly links protection tiers to your active business mobility accounts without complicated setup.

Step 3: Receive Support

If damage occurs, submit a claim through our expedited channel for immediate repair or replacement processing.

Got Questions?

Frequently Asked Questions

What devices are covered under Epic Wireless protection?

Our business device protection covers smartphones, tablets, mobile internet hotspots, laptops, and specialized rugged field hardware deployed on the TELUS network.

What types of damage are included in the coverage?

Protection plans cover accidental drops, screen cracks, liquid spills, submersion, electrical surges, battery degradation, and mechanical component failures beyond standard manufacturer warranties.

How do I make a claim for a broken or faulty device?

You can initiate a claim directly through your dedicated Epic Wireless account manager, by calling our support center, or via our online claims portal for instant dispatch.

Can I protect existing devices already in deployment?

Yes. Existing devices in good working condition can often be added to a business protection plan subject to a brief physical or visual inspection by our support specialists.

How quickly are repairs or replacements completed?

Many common repairs like screen replacements are completed within 24 to 48 hours. Replacement units for irreparable hardware are typically shipped overnight to minimize downtime.

How do I contact Epic Wireless to discuss corporate rates?

Reach out to our business accounts division through our online contact form, or call directly to speak with an Epic Wireless technology representative specializing in custom fleet coverage.

Protect Your Business Today

Keep your business running effortlessly with reliable, enterprise-grade device protection from Epic Wireless.

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