Business Mobility Solutions

FieldWorkforce

Keep your mobile teams connected, visible, and safe — with dispatch, tracking, work order, and lone-worker safety tools built for how your field crews actually work.

Dispatch and Tracking

Improve your business operations, adapt to changing priorities, and deliver better customer service with Epic Wireless Resource Tracker. With GPS-capable handsets, locate and report the location of each employee's mobile device and confirm their whereabouts from almost any web-enabled computer.

Beyond simply tracking your mobile workforce's location, dispatch job requests to the closest available worker, update assignments on the fly, and get live updates from the field — so your team can respond to urgent customer requests faster than the competition.

Wireless Work Orders

Whether your business has field workers performing on-site services or delivery staff serving multiple customers, Epic Wireless Work Orders gives you a single solution that schedules, dispatches, and updates work orders, time-tracks resources, and eliminates paper forms.

It's all done wirelessly and can integrate with your back-office systems — an adaptable, affordable, and flexible way to optimize operations in and out of the office. Expect increased productivity, improved cash flow, reduced expenses, and better customer service.

Alert and Assist

Epic Wireless Alert and Assist solutions help your business be proactive about lone-worker safety. Gain peace of mind and improve the safety of your mobile workers by tracking their location — while helping your business stay compliant with federal and provincial health and safety legislation.

Epic Wireless Alert and Assist Is Ideal For

Businesses with mobile workers who work alone, in small groups, after regular hours, in sparsely populated areas, or in potentially unsafe environments.

Businesses that want to help increase the safety and security of their lone workers in the field.

Businesses that want help locating mobile workers on demand, managing corporate safety procedures, and reporting on a worker's location.

Businesses that want to comply with federal and provincial Work Alone legislation.

Ready to Support Your Field Team Better?

Talk to an Epic Wireless business advisor about Dispatch and Tracking, Wireless Work Orders, or Alert and Assist for your mobile workforce.